Privacy Policy
Your privacy matters. Here's how we handle your information.
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, submit a business listing, leave a review, or contact us for support. This may include your name, email address, phone number, business details, and any other information you choose to provide.
We also automatically collect certain information when you use our platform, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
2. How We Use Your Information
- To provide, maintain, and improve our directory services
- To process and display business listings and reviews
- To send you account-related communications and service updates
- To respond to your inquiries and provide customer support
- To detect, prevent, and address fraud or security issues
- To analyze usage patterns and improve user experience
3. Information Sharing
We do not sell your personal information to third parties. We may share information in the following circumstances:
- With your consent or at your direction
- With service providers who perform services on our behalf
- To comply with legal obligations or respond to lawful requests
- To protect the rights, property, and safety of LocalExperts, our users, or the public
4. Business Listing Information
Information included in business listings (business name, address, phone number, website, services offered, and photos) is publicly accessible by design. By submitting a listing, you consent to this information being displayed publicly on our platform and indexed by search engines.
5. Cookies & Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you interact with our platform. You can control cookie settings through your browser preferences.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us.
8. Your Rights
Depending on your location, you may have the right to access, correct, delete, or port your personal data. You may also object to or restrict certain processing. To exercise these rights, please contact us at our contact page.
9. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date above.
11. Contact Us
If you have questions about this privacy policy or our data practices, please visit our contact page or email us at support@localexperts.com.